Contact us
Track and manage your order Click here.
LEVEL 1:
For Sales & Shipping Related Query Please Chat With us on Whatsapp.
WhatsApp Only : 9322990002
Usually, replies are sent within 3-4 hours.
CHAT NOWLEVEL 2:
For Order Related Complain Please Drop a Email on :
Email: hello@giftoo.in
Usually, replies are sent within 24 hours.
Email UsLEVEL 3:
If you are unsatisfied with our customer service support or if your query has not been resolved satisfactorily, please feel free to email our Senior Management at sm@giftoo.inAddress:
We are based in Ahmedabad. "Please note that we do not have any physical stores; we exclusively operate online and deliver across India."
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Frequently Asked Questions
(FAQs)
Standard delivery takes 4-7 days, while express delivery typically arrives within 3-4 days all over India.
We offer a replacement policy. If your item is defective or faulty upon delivery, we will replace it free of cost.
Shipping is free for orders above Rs.500. For orders below, a nominal charge of Rs.49 applies. Express shipping charges vary based on order size and will be displayed during checkout. Please note, charges are subject to availability.
We operate exclusively as an online store and provide delivery all over India through trusted couriers like Delhivery, Bluedart, and Amazon Ship to ensure timely delivery.
You can cancel your order either immediately after placing it or before it is dispatched. Once dispatched, cancellation is not possible. For assistance, please contact our customer care via WhatsApp at 9322990002 or email us at hello@giftoo.in.