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Giftoo India Support
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📦 Track Your Order
Get live updates on your active shipment
New orders Enquiry, product details, and bulk pricing.
Delivery Updates, Complains and order issues.
Level 2 — Email Support
hello@giftoo.in (Response within 6–24 hours)
Level 3 — Senior Management
ceo@giftoo.in (If your issue is not properly resolved or handled by Level 1/2)
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Frequently Asked Questions
(FAQs)
Standard delivery takes 4-7 days, while express delivery typically arrives within 3-4 days all over India.
We offer a replacement policy. If your item is defective or faulty upon delivery, we will replace it free of cost.
Shipping is free for orders above Rs.500. For orders below, a nominal charge of Rs.49 applies. Express shipping charges vary based on order size and will be displayed during checkout. Please note, charges are subject to availability.
We operate exclusively as an online store and provide delivery all over India through trusted couriers like Delhivery, Bluedart, and Amazon Ship to ensure timely delivery.
You can cancel your order either immediately after placing it or before it is dispatched. Once dispatched, cancellation is not possible. For assistance, please contact our customer care via WhatsApp at 9322990002 or email us at hello@giftoo.in.